Learning Manager
- Andrew Millar
- Oct 4
- 2 min read
Park Hyatt Siem Reap
Job Description
Sector: Hotels, Restaurants, F&B, Hospitality, Tourism, Travel & Destination Management
Overview
Siem Reap, Cambodia
The Learning Manager at Park Hyatt Siem Reap is responsible for driving training initiatives across the hotel.
The role ensures that service excellence, employee development and organisational standards are achieved through innovative training programmes.
This position plays a critical role in shaping the guest journey by embedding Hyatt’s philosophy into every touchpoint.
Department/Function: Training & Organisational Development (Capacity Building, Coaching, Career Pathing)
Key Duties & Responsibilities
Assist the Director of Human Resources in the efficient running of the Human Resources Division, ensuring compliance with Hyatt International policies and procedures.
Oversee the creation, approval and protection of the hotel’s Training Academy materials and central library of resources.
Lead the hotel’s focus on service excellence by developing and providing suitable training resources.
Plan and monitor the hotel’s training budget, ensuring accurate financial reporting and compliance with regulations.
Co-ordinate and monitor the hotel’s Training Plan, Training Calendar and departmental standards.
Implement and localise Hyatt’s global training materials, including e-learning initiatives.
Support the development of supervisory and management personnel through effective management training programmes.
Qualifications, Skills & Experience
A bachelor’s degree in human resources, hospitality management or a related field.
Extensive experience in training or human resources management within the hospitality sector.
Demonstrated track record in leading training programmes and organisational development.
Strong understanding of hospitality service standards and training methodologies.
Proficiency in Microsoft Office and familiarity with e-learning platforms.
Excellent written and spoken communication skills.
Strong interpersonal skills and the ability to foster a collaborative learning culture.
About Park Hyatt Siem Reap
The Park Hyatt Siem Reap opened in 2013 and has become one of the city’s most prestigious luxury hotels, blending contemporary elegance with traditional Khmer design.
The hotel offers professional development opportunities, international brand standards and a culture that values people and service excellence.
It is renowned for delivering refined guest experiences while supporting staff with innovative training and growth pathways.
Salary Benchmark
(compensation projections based on local market criteria)
USD $1,800 to $2,700 per month, depending on experience*
*For guidance only. Contact the hiring organisation directly for detailed salary information.
Regional Comparison
Cambodia: $1,800 – $2,700
Luxury brand positioning and seasonality in a gateway leisure market drive packages, with benefits often tied to service quality metrics.
Laos: $1,300 – $2,100
Smaller upscale inventory and thinner talent pipelines influence offers, with international chains paying a premium in the capital and key heritage locations.
Myanmar: $1,400 – $2,200
Market volatility affects hiring and cash components, while established chains still benchmark against regional peers for experienced trainers.
Thailand: $2,300 – $3,800
High competition across mature resort and city segments lifts pay, particularly in five-star brands with structured leadership academies.
Vietnam: $1,900 – $3,000
Rapidly expanding upscale portfolios in major cities and coastal destinations sustain demand for experienced learning leaders.
Post Expiry: 4th December 2025 (earlier if filled)